Yes, the vendor is reliable. I brought this and have had it now for about 2 weeks. You’re thinking about whether or not it works as advertised or you’re thinking about whether you should even own such a device given the level of self-inflicted shame you might get for using a love doll. I challenge you to surrender your ego and remove doubt. I was suspicious at first but after a couple of sessions, I found this thing to be nothing short of awesome. If you’re on the fence go ahead and get it, trust me you won’t be disappointed.